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Ordering: General Information

 

Customer Supplied Merchandise
Martin not responsible for damages. Handling charges applicable. Etching and setup charges applicable. Call for details.

Trademarks
All liability for the proper use of trademarks rests with the customer/distributor. Martin reserves the right to photograph or sample any item produced without liability. Logos shown in catalog are used for display purposes only.

Production
Normal production time is two (2) weeks after receipt of complete order.

Shipping
All orders shipped FOB Waxahachie Texas. There is a $3.00 handling charge on each master carton shipped.

Bulk Pricing
Not responsible for breakage on bulk shipments. Call for quotes.
Original cartons and materials plus damaged goods must be retained for inspection.
For confirmation of shipment provided by UPS or FedEx, an email address required.

Drop Shipment and Enclosure Service.
$3.15 (V) per address plus actual shipping costs. Mailers $2.50 (V). Call factory for enclosure service.

Replacement Policy
Martin must be notified within 72 hours of any shortages, or errors to avoid charges for replacements.
Even the finest crystal has slight variations in size, color and clarity. Bubbles, shear marks and flow lines are inevitable in blown and molded crystal. These minor variations are not considered defects.

Email:
(artwork only) art@martinglass.com
(customer service) cs@martinglass.com

Die Charge/Set Up
$93.75 (V) per logo.
$31.25 (V) straight line copy.
$25 (V) curve copy per line.
unless process ready art is submitted.

Copy Changes/Personalization
$3.00 (V) per line.

Proof
Email/Fax
Email proof are no charge
Paper fax proofs are no charge for the first five pages. Each additional pages up to five are 12.50(V)
Allow three working days for delivery. One proof at no charge, additional proofs $12.50 (V) each.
Rush Order proofs $12.50 (V) per layout. Receipt of proof approval required before production will begin.

Second Location etch
Appropriate set up charges apply. Etching charge $3.75 (V) per location, per piece.

Resize
No Charge

Samples
Random samples will be shipped unless blanks are requested. Billed random samples may be returned for credit within 30 days of shipment. To insure proper credit enclose invoice copy for reference. Outgoing and incoming freight are the responsibility of the distributor. Pre-production and self-promotion samples available. Call for information.

Martin Monogram Styles and Stock Designs
No Charge

Perceptive Accent
Maximum etch area 1 1/2 x 1 1/2
Die charge $31.25 (V).
Etch charge $2.00 (V) per piece.

Color Fill
PMS matching is not guaranteed.
Flood coating/stain coloring:
$6.25 (V) first color per side, per piece.
$3.75 (P) each additional color, per side, per piece. PMS matching colors not available. Add three working days to normal production.

 

M3224

 

sales@martinglass.com

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